One of the best security features of a phone is the ability to do a remote wipe simply by sending a text message to this end I have been testing a product called SmrtGuard which claims to work with Vodafone UK.
It doesn’t, and to make matters worse when I contacted the customer help this is what happened…
> Date: Mon, 30 Aug 2010 15:56:53 +0000
> Subject: [#HEK-516903]: Email From Web Contact Form
> CC:
> From: ####@#######
> To: ####@#######
>
> Good day,
>
> Do you want to renew your purchase or to stop our services?
>
>
> SmrtGuard Support
>
> Dennis
>
> Ticket History:
> =================================================
> ####@####### (Client) Posted On: 24 Aug 2010 1:46 PM
>
> Customer Device Details:
> Product:SmrtGuard
> Model: Old
> OS: Android 2.x
> Carrier:Other
>
> Customer Message:
> I have been unable to send any SMS to my phone in order to start or stop any of your services. I have tried the phone number both with and without the country code.
>
> Android OS Number – 2.1
> Android Model – htc Legend
> Service provider – Vodafone UK
>
> regards,
>
> Nigel
Naturally I am deleting my account, uninstalling the app and giving them a bad review.